Blue Nile Reviews - What Our Customers Saying about This Online Jeweler?A little information about the company Blue Nile was founded in 1999 and is a publicly traded company on the NASDAQ stock exchange. According to their website they have grown to become the largest online retailer of certified diamonds and fine jewelry. Blue Nile offers a wide range of different products like earrings, necklaces, bracelets, charms, watches, accessories and of course engagement rings. To make sure their customers are happy they have a 30 day money back guarantee. When you get your product you can send it back any time within 30 days if it is not perfect and they will give you an exchange or a full refund. What do their customers have to say? After reading through many Blue Nile reviews online we found that the reviews are somewhat mixed. There are hundreds of reviews and the average user rating is 3.5 out of a possible 5 stars. There are a lot of very good reviews, there are some negative reviews and there are some reviews that are a little more in the middle. The majority of the reviews that we found online were positive. A lot of customers are saying that they are very satisfied with the quality of the jewelry that they purchased and many people are also very pleased with the customer service that they received. Many of their customers feel that the prices are unbeatable and that the customer service staff is helpful and knowledgeable. Many of the customers that left positive reviews said that they would not hesitate to purchase from Blue Nile again. It is important to point out that there are some negative Blue Nile reviews online as well. Some of the reviews were in direct opposition to the ones mentioned above. There were a number of people that said that they were not pleased with the quality of the products they received and that they had issues with customer service as well. As an example, one person said that they purchased pearls that appeared to be mint/white in color on their website but the pearls that they received were dark green. This person said that Blue Nile did accept the pearls back but they did not cover the return shipping. Another customer said that they ordered three pieces of silver jewelry but the silver lost its shine within one week and is now badly tarnished. Another person said that the clasp on a bracelet fell apart in their hands when they tried to put it on. The majority of the Blue Nile reviews online are positive but there were a number of people that had issues with either customer service or the quality of the items that they received. Most of the reviews we found were from people that said the products and the customer service were great but there were enough people with opposing opinions to get our attention. If you order from Blue Nile it is likely that you too will have a wonderful experience but we found a few other online jewelers with a much higher percentage of positive reviews. |
